Our Services

01. Flexible

Flexible support that adapts as your organization’s needs, priorities, and pace of growth evolve.

02. Coordinated

Strategy, operations, and leadership support aligned to work together toward sustainable growth.

03. Practical

Solutions built for real-world implementation, long-term sustainability, and measurable progress.

Flexible Engagement Model

Long-Term Strategic Support

Long-Term Strategic Support is designed as a flexible, ongoing partnership tailored to your organization’s evolving needs and budget. Through an annual engagement model, clients gain ongoing access to a multidisciplinary team of experienced leaders and a broad range of strategic, operational, and capacity-building services that can be prioritized and adjusted over time. As organizational needs shift from month to month, support can flex across service areas—providing the right expertise, guidance, and resources at the right time.

Revenue & Growth Strategy

Strategies that strengthen how your organization generates revenue:

Earned Revenue & Growth Strategy

Funding Diversification Strategy

Marketing Strategy & Positioning

Fundraising Strategy & Supporting Materials

Grant Strategy, Writing & Management

Sales Strategy & Pipeline Development

Organizational Infrastructure

Systems, structure, and operational strategy that support sustainable growth:

Strategic Planning

Financial Evaluation & Budgeting

Human Resource Systems, Policies & Procedures 

Workflow Processes & Operational Improvement

Program Design & Evaluation

Data Systems & Performance Tracking

Training & Development

Equipping leaders, teams, and boards with the skills, tools, and support needed to sustain long-term success:

Standard & Customized Trainings

TruNorth™ Communications Leadership Intensive

Leadership Coaching

Board Development

Staff Development & Capacity Building

Focused Engagement Model

Structured Engagements for Targeted Needs

Structured Engagements are designed for organizations seeking focused, high-impact support around a specific need or priority area. Through tailored 3–6 month engagements, we help organizations develop strategy, build the necessary tools and infrastructure, and equip internal teams to confidently carry the work forward. Each engagement is designed to deliver clear outcomes, strengthen internal capacity, and create practical systems that support long-term sustainability beyond the engagement itself.

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Organizational Gap Analysis & Alignment

For organizations that know something isn’t working—but need clarity on where and how to fix it.

What We Do

We conduct a comprehensive assessment of your organization’s systems, structure, and operations to identify gaps, inefficiencies, and risks—then deliver a clear, prioritized roadmap to strengthen alignment, improve performance, and support sustainable growth.

What’s Included

  • Assessment of core organizational functions, including operations, programs, governance, and financial structure
  • Review of existing processes, workflows, and internal systems for effectiveness and consistency
  • Identification of inefficiencies, duplication, risk exposure, and underutilized resources
  • Evaluation of alignment between strategy, operations, and revenue or funding goals
  • Analysis of readiness to meet stakeholder, investor, or funder expectations
  • Delivery of a prioritized set of recommendations with clear, actionable next steps
  • Optional guidance to support implementation and track progress over time

Key Outcomes

  • Clear understanding of organizational strengths, gaps, and risks
  • Prioritized roadmap for operational and strategic improvements
  • Improved alignment between strategy, structure, and execution
  • Stronger positioning for growth, funding, or investment
  • Internal clarity to support more effective decision-making

Financial Infrastructure & Program Alignment

For organizations needing financial clarity and stronger funder reporting.

What We Do

We restructure your financial framework—including a chart of accounts and reporting structure—to align with programs, improve transparency, and support strategic decision-making.

What’s Included

  • Review of current financial structure, chart of accounts, and reporting practices
  • Redesign of chart of accounts aligned to programs and funding streams
  • Review your Form 990 in order to better communicate your financial story to funders and key stakeholders
  • Development of program-based budgeting framework
  • Guidance on tracking restricted vs. unrestricted funds
  • Recommendations to strengthen financial processes and oversight

Key Outcomes

  • Program-aligned chart of accounts
  • Clear financial reporting structure
  • Improved grant compliance and reporting
  • Stronger financial decision-making tools

Program & Outcomes Development

For organizations developing new programs—or strengthening existing ones—to ensure they are fundable, scalable, and results-driven.

What We Do

We help you translate ideas into structured, funder-ready programs supported by clear logic models and practical evaluation systems that demonstrate impact and support continuous improvement.

What’s Included

  • Program concept refinement and structuring
  • Development of logic models (inputs, activities, outcomes)
  • Creation of evaluation frameworks and success metrics
  • Design of data collection tools and reporting processes
  • Guidance on aligning program design with funding opportunities

Key Outcomes

  • Clearly defined, fundable program model
  • Logic model aligned to measurable outcomes
  • Evaluation system that demonstrates impact
  • Data tools to support reporting, learning, and growth

Fundraising Strategy & Board Activation Framework

 For organizations looking to diversify revenue and engage their board in fundraising.

What We Do

We develop a comprehensive fundraising strategy, supporting materials, and a clear engagement framework that empowers your board and leadership to actively support revenue growth.

What’s Included

  • Assessment of current fundraising efforts, materials, and revenue mix
  • Development of a diversified fundraising strategy aligned to capacity and goals
  • Creation of a donor engagement toolkit
  • Development of a fundraising calendar and campaign structure
  • Board training on fundraising roles, expectations, and engagement strategies
  • Guidance on donor cultivation, stewardship, and communication practices
  • Analysis and content recommendations for charity rating website profiles (e.g. Charity Navigator, Candid/Guidestar, etc.)

Key Outcomes

  • Diversified fundraising strategy
  • Donor engagement toolkit
  • Board training and activation plan
  • Clear fundraising calendar and messaging

Grant Strategy, Pipeline Development & Team Training

For organizations ready to compete more effectively for grant funding.

What We Do

We evaluate how prepared your organization is to pursue competitive grant funding, develop a targeted 12-month pipeline of aligned opportunities, and equip your team with the skills and tools needed to write and manage grants with confidence.

What’s Included

  • Comprehensive review of governance, programs, financials, and data to determine your organization’s readiness to submit competitive grant applications
  • Identification and vetting of aligned funding opportunities, resulting in a prioritized 12-month grant pipeline
  • Creation of a structured grant calendar with key deadlines, timelines, and tracking tools to support consistent submissions
  • Recommendations to strengthen program alignment and positioning relative to funder priorities
  • Interactive training for staff and board members focused on grant strategy, writing, and application best practices (4 hours)

Key Outcomes

  • Clear understanding of grant readiness and areas for improvement
  • Prioritized 12-month funding pipeline
  • Structured grant calendar and tracking system
  • Strengthened positioning for funder alignment
  • Internal capacity to write and manage grants independently

TruNorth™ Communication & Leadership Framework

For organizations seeking to strengthen leadership communication, reduce organizational friction, and improve decision-making under pressure, the TruNorth Communications Leadership Intensive provides a deeper understanding of how individuals and teams think, respond, and communicate in high-stakes environments.

 

What We Do

Using our proprietary assessment framework, the TruNorth Matrix™, we move beyond traditional personality assessments to identify how individuals process pressure, conflict, communication, and decision-making in real time. Through guided coaching and facilitated training, we help teams understand and navigate four dominant leadership thinking styles—Producer, Analyst, Imaginist, and Teamist—and apply those insights to strengthen communication, leadership effectiveness, collaboration, and organizational alignment.

What’s Included

  • Individual communication and leadership-style assessment for each participant
  • Personalized participant profile reports and interpretive insights
  • Practical tools and guided resources for navigating difficult conversations and workplace tension
  • Interactive team training for leadership, staff, and board members (4-hour intensive)
  • Facilitated coaching focused on communication dynamics, leadership navigation, and decision-making under pressure

Key Outcomes

  • Greater clarity around individual and team leadership dynamics
  • More effective communication across departments and leadership levels
  • Practical frameworks for navigating conflict and high-pressure conversations
  • Stronger decision-making, collaboration, and executive presence under stress
  • Improved organizational alignment and communication effectiveness

Strategic Planning Intensive

For organizations seeking clarity, alignment, and a practical roadmap for the next phase of growth.

What We Do

We guide your leadership and key stakeholders through a structured strategic planning process that defines priorities, aligns your team, and translates vision into an actionable, measurable plan.

What’s Included

  • Stakeholder input and organizational assessment
  • Facilitated strategic planning sessions
  • Defined mission alignment, priorities, and goals
  • Development of measurable objectives and key milestones
  • Implementation framework with accountability tools

Key Outcomes

  • Clear, aligned strategic direction
  • Actionable multi-year roadmap
  • Defined goals tied to measurable impact
  • Tools to track progress and adjust over time

TRUSTED PARTNERS

What Clients Can Expect

Collaborative Approach

Priority Alignment with Your Needs

Strategic Insight & Proactive Guidance

Practical, Implementable Solutions

Transparent Communication

Collateral Development

Seamless Coordination with Your Team 

Consistency & Follow Through

Testimonial

Pinnacle Consulting Group presented a grant writing training at our Nonprofit Summit. Their insights added immense value and were exceptionally well-received by our audience.”  

Lasima Turmon, Senior Program Officer

Community Foundation for the CSRA

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Not Sure Which Services Are the Right Fit?

 

We can help identify the areas of support that best align with your goals, priorities, internal capacity, and stage of growth.